What is the key difference between a product that’s engaging, compelling and easy to use compared to one that is frustrating, broken and complicated? The simple answer is user experience. Our Client focuses on the experience of the customer and how this can be constantly improved.
This Series F funded company was founded in 2007 and has since seen a 37% to 40% growth every year for the last few years. Assisting companies such as Slack, Jira, Adobe and Trello along with 1.2m millions users to understand their end user behaviour more clearly.
As their next stage of growth continues, Central Europe is at the top of expansion plans and are looking for their first Solutions Consultant in Germany covering the DACH region. You will have the opportunity to partner with various stakeholders from C-suite Executives to Researchers to maximise the quality and value of the insights gathered from the products solution.You will have autonomy of working as the sole Solutions Consultant in Germany, identifying customers business goals and initiatives to establish needs and challenges efficiently.
You will be tasked on providing technical subject matter expertise throughout the sales cycle.
Provide recommendations and best practices on how the company can address business goals and initiatives, unmet needs, and challenges
Act as a trusted advisor to clients and prospects, in order to work closely with their clients on their business’s requirements.
Work with Account Managers to define value and provide in depth propositions and project delivery.
Active participation in scoping and executing client Proofs of Concept (POCs).
Partner with the Research and Marketing teams to develop collateral, content and training to enable the Sales team
Understand and participate in performance management processes.
Engage in thought leadership and marketing related efforts, such as blogs, webinars, and public speaking
You'll be a great addition to the team if you have:
3+ years’ experience in a customer facing or consultative firm; preferably as a Solutions Consultant or Solutions Engineer.
5+ years within a client-side environment leading research initiatives.
Ability to work on your own, with experience growing a key region.
Collaborative team member, with the ability to work on their own.
Attention to detail.
Deep understanding of both qualitative and quantitative methodologies.
Strong passion for CX practises, research, and technology.
Fluent in German & English
Experience with our product is a plus.
To be considered for this fantastic opportunity, please send a copy of your CV in the first instance to email@example.com