Recruitment: A Learning Environment
I recently read a book called Happy, Sexy Millionaire by a fairly well-known entrepreneur, Steven Bartlett; you may have seen his videos/posts on LinkedIn previously, he certainly seems to be very prominent on my feed!
Now for anyone who has not read this book, or has not heard of Steven Bartlett, the premise of this book is to realign “Millennials” and “Gen Z’ers” method of thinking around the “modern-day image of success”. It has certainly become more prominent for young people to be exposed to what others think success should like, through the rising influence of Social Media and the natural byproduct of the world becoming greater connected. I probably connect with someone like Steven due to age and the society I have been predominantly exposed to during my young adult life - whatever you make of it, we are where we are.
Besides this, Steven touched on an interesting term I had not heard before; Talent-stacking, coined by an artist of the name Scott Adams. This idea is built on the premise that a number of “well learned” skills combined create a sum of exceptional talent. To strengthen this argument, you could relate to the term “Attitude beats talent”; Talent would convey that you are exceptional at one particular hard skill, which takes years to master, i.e. a particular sport, sales pitches, painting, etc. However, attitude would be a foundational base of built up soft-skills such as work ethic, tardiness, ability to overcome objections, positively take on constructive criticism, etc. As a sum of all its parts, you can be less talented (still very adept) but with a great attitude (culmination of soft skills) and you would be highly more likely to be successful than someone who would be talented of the top 10% in that field.
At TalentBox, we are building a recruitment academy for highly driven individuals to kick-start their careers in recruitment. Having had the opportunity at a very early stage of my adult life to build a career in this industry, this resonated with me. This alongside multiple conversations I have had with aspiring young professionals got me thinking about how I would describe to myself 5 years ago, the skills that I would develop as a person to make me into who I am today.
So here I am, whittling down what has been a rollercoaster of professional, personal, emotional and mental challenges into 5 skills/lessons learnt from working in the recruitment industry;
1. Levels of communication
Recruitment is a people business and throughout life having the ability to communicate effecitvely with other people is essential. Throughout school, university etc. often you are attached to one particular group of friends, you have your family you regularly speak with, but as we are creatures of habit, you tend not to communicate with those outside of your inner circle. However communication for many at a business level can be tricky to navigate at times and not always easy to pick up! There are differences in addressing certain people who operate at differing levels, you are inclined to match people’s energy in conversation, you need to be a lot more crisp and concise at times - all skills you learn from recruitment. On a daily basis, you are speaking with people at different stages / levels in their career so the ability to communicate and adapt to new situations is imperative, whilst keeping your standard of communication high to articulate well enough your own opinions and thoughts to the other person.
2. Setting goals
This is a big one for me and in all honesty, the one thing I can nail on with absolute certainty is a big reason for me progressing at a regular rate in my career. Any podcast I’ve listened to or book/article I have read that refers to being successful specifies clear goal-setting being the main driver. Recruitment is a sales-driven environment; you are targeted as soon as you walk through the door at the beginning of your day and without that, how would you determine if your day, week, month, or year has been a success? I have taken goal setting into my personal life which has given me a clear focus on what I want to achieve with my time and effort; this is a very powerful mental strength that without the realisation of how important this skill is, I may not have acquired elsewhere.
3. Pace & Urgency
Maybe a skill that not a lot of people would consider to be important. But it is. Massively! The rate of improvement/development in the world of the last 20 years, far surpasses the rate of development of the proceeding 2000 years - we are moving faster than we have ever moved before as a human race. Take the influence technology has had, people are allowed to have what they want when they want at a touch of a button on their smartphone. Pace! With this, it would be ridiculous to think that pace and urgency should not be developed as a very crucial skill in your personal and professional life. It certainly is crucial in the competitive cauldron of recruitment. In conjunction, this builds a level of integrity that is important to adhere to day-to-day, giving you the conviction to always do what you say you are going to do.
4. Being a continuous learner
'If you are the smartest person in the room, then you are in the wrong room' is a quote which has always resonated with me. In recruitment we speak with a variety of people every day; colleagues, managers, clients, and candidates, meaning you always have the opportunity to learn something new. This expands your own horizons and creates a level of expertise you cannot grasp from simply studying - you have to be at the epicenter of that conversation, from all angles, all opinions, every day, and what this provides is a well rounded, unbias cycle of continuous learning and development - it might even become a passion!
Confidence is massive to most people; some people have bags of it, some people have very little of it. Very rarely is there an in-between. I for one was never the most outgoing person and maybe that stemmed from confidence, however since being in recruitment you learn that confidence is built from your understanding of the situations you find yourself in. To be confident, you need to be comfortable and to be comfortable you need to understand how a certain situation/environment will play out to allow you to draw on past experiences. In recruitment, you are thrown into a number of scenarios with differing levels of expectations upon you. With this, the more scenarios you are exposed to the more comfortable you are to navigate those situations in the future, thus becoming more confident as a result, and using that confidence in other professional and personal situations.
I hope this has shone a light on the multiple skills that can be developed in recruitment, which can really elevate your personal and professional life; it certainly has mine.
If you are considering this as a worthwhile move, TalentBox are hiring ambitious individuals who want to accelerate their careers within one of the fastest growing markets globally. If you’re on the fence about it, have a read-through this article one more time and if you need some extra guidance, feel free to reach out to me on email@example.com - happy to discuss further!