First on the ground Customer Success hire in EMEA
OneSignal were 18 months into their EMEA expansion. Following a strong 18 months from the team on the ground in London, they were looking to add significant expertise across additional commercial functions; one being their Customer Success. They required their first on the ground CSM in EMEA, to support their existing commercial & enterprise portfolio; this person also had to be of a certain level of seniority to progress naturally into leadership in the future as the team & client book develops.
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Florent Corvaisier - Customer Success Manager, EMEA @ OneSignal
Principal Consultant- Customer Success & Professional Services